UPDATED 12:11 P.M.
(Reuters) -Meta-owned Facebook and Instagram were back up on Tuesday after a more than two-hour outage that was caused by a technical issue and impacted hundreds of thousands of users globally.
The disruptions started at around 10:00 a.m. ET (1500 GMT), with many users saying on rival social media platform X they had been booted out of Facebook and Instagram and were unable to log in.
“We are aware of the incident and at this time, we are not aware of any specific malicious cyber activity at this time,” a spokesperson for the White House National Security Council said.
At the peak of the outage, there were more than 550,000 reports of disruptions for Facebook and about 92,000 for Instagram, according to outage tracking website Downdetector.com.
“Earlier today, a technical issue caused people to have difficulty accessing some of our services. We resolved the issue … for everyone who was impacted,” Meta spokesperson Andy Stone said in a post on X.
Meta Platforms, shares of which were down 1.2% in afternoon trading, has about 3.19 billion daily active users across its family of apps, which also include WhatsApp and Threads.
Its status dashboard had earlier showed the application programming interface for WhatsApp Business was also facing issues.
Though the outage for WhatsApp and Threads was much smaller, according to Downdetector, which tracks outages by collating status reports from several sources including users.
Several employees of Meta said on anonymous messaging app Blind that they were unable to log in to their internal work systems, which left them wondering if they were laid off, according to posts seen by Reuters.
The outage was among the top trending topics on X, formerly Twitter, with the platform’s owner Elon Musk taking a shot at Meta with a post that said: “If you’re reading this post, it’s because our servers are working”.
X itself has faced several disruptions to its service after Musk’s $44 billion purchase of the social media platform in October 2022, with an outage in December causing issues for more than 77,000 users in countries from the U.S. to France.
(Reporting by Aditya Soni and Jaspreet Singh in Bengaluru, Katie Paul in New York and Jeff Mason in Washington; Editing by Anil D’Silva and Krishna Chandra Eluri and Maju Samuel)
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(Reuters) – Meta Platforms-owned Facebook and Instagram were down for hundreds of thousands of users across the globe on Tuesday, according to outage tracking website Downdetector.com.
The disruptions started around 10:00 am ET, with more than 300,000 reports of outages for Facebook and about 40,000 reports for Instagram, according to the website.
“We’re aware people are having trouble accessing our services. We are working on this now,” Meta spokesperson Andy Stone said in a post on X social media.
Meta’s status dashboard showed the application programming interface for WhatsApp Business was also facing issues. There were around 200 reports of outages for WhatsApp on Downdetector, which tracks outages by collating status reports from several sources, including users.
The outage was among the top trending topics on X, formerly Twitter, with several users saying they had suddenly been logged out of the Meta-owned social media platforms.
(Reporting by Jaspreet Singh in Bengaluru; Editing by Anil D’Silva and Krishna Chandra Eluri)
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